Retrieve the enterprise context an agent needs before it acts.
For operations teams whose answers live across CRM, AMS, TMS, ERP and documents, DeepSearch pulls the relevant records, policies and history together into one context so an agent, or a person, can decide with the full picture.
Key Capabilities
Account and Record Retrieval
Pulls the customer, policy, shipment or vendor record from your CRM, AMS, TMS or ERP so the agent starts with the account, not a blank page.
History in Context
Assembles prior emails, quotes, claims and tickets for the same account so the agent's draft reflects what was agreed last time.
Reference Data Lookup
Retrieves rate tables, policy terms, product specs and procedures from your documents and systems so every draft is grounded in the current source.
Source Attribution
Every retrieved fact carries its origin: system, record ID and timestamp. The reviewer sees where it came from before approving.
Permission-Aware Access
Retrieval respects the permissions of the connected systems. The agent only reads the records the workflow is authorized to see.
Context Before Action
Automated retrieval replaces manual digging across systems, so the context an agent needs is assembled before the first action is taken.
Frequently asked questions
- What is DeepSearch?
- DeepSearch is the LynkAI capability that retrieves the enterprise context an agent needs before it acts: the account, its history and the reference data, pulled from the systems your team already uses.
- How is DeepSearch different from regular search?
- DeepSearch retrieves the specific account, history and reference data an agent needs from your CRM, AMS, TMS, ERP, databases and documents, with source attribution and permission-aware access. It does not train on your data.
- How fast can DeepSearch deliver insights?
- DeepSearch retrieves the account, history and reference data an agent needs from your systems before an action is prepared, with source attribution for every result.